After typing an incorrect password ten times and restarting the BlackBerry smartphone, the following error appears:
JVM error 513
Cause
All of the data and applications on the BlackBerry smartphone have been deleted.
Resolution
The BlackBerry® Device Software must be reloaded on to the BlackBerry smartphone. For instructions, refer to KB11320.
Note: Due to the Java Virtual Machine (JVM) error, the BlackBerry smartphone will not show a Connected state in the BlackBerry® Desktop Manager. Proceed to reload the BlackBerry Device Software using the Application Loader.
1. Install the desktop software.
2. Install the handheld software. For example: 8130AMEA_PBr4.5.0_rel101_PL3.2.0.51_A4.5.0.77_Telus.exe
3. Connect the device to the computer.
4. Select the application loader icon.
5. Select all software you want installed.
6. Proceed to the end portion untill you see the “Finish” button.
7. Click Advanced, and then select the check boxes beside Erase all application data and Erase all currently installed applications11. Make sure both boxes are checked.
8. Select the check box next to Do not automatically backup the application data during the loading process (if prompted).
9. Clear the check box next to Backup and restore applications installed wirelessly (if prompted).
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