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CA BrightStor Backup Server Error 12507

The volume shadow service provider vetoed an operation. The provider logged the error in the event log.

Error 12507

The volume shadow service provider is unable to find an object that has been selected. This could be a volume, a Writer or a Component.

Module:

VSS Error Messages

Reason:

The selected volume, Writer, or Component is not available to the Volume Shadow Service Provider.

Action:

Check the Activity Log and the Windows Event Log for additional information.

Check the Windows server, at the exact backup time, the Windows system logged “Event ID 10, iSCSIPrt,  Login request failed. The Login response packet is given in the dump data.”  The Windows server iSCSI volume tempararily lost the connection to iSCSI target, so CA Brightstor ”Agent for Open File” couldn’t take the snapshot for this volume, therefore CA logged Error 12507 within backup log. 

Check Volume Shadow Copy Error – provider veto for troubleshooting VSS error.

Creating a quiesced snapshot failed because the created snapshot operation exceeded the time limit for holding off I/O in the frozen virtual machine.

When using the VSS or SYNC driver within a virtual machine, the tools attempt to quiesce all I/O (storage, memory, etc) within the virtual machine. Because the virtual machine has a MS iSCSI initiator LUN attached within it, the VSS or SYNC is unable to quiesce the guest operating system in the time allocated for the quiesce operation.

You have to disable the SYNC or VSS driver within the guest operating system to allow non-quiesced backups of the virtual machine. 
 
Note: VMware snapshot operations (quiesced or non-quiesced) do not provide backups of any network attached storage mounted within the guest operating system (including iSCSI LUNs mounted via in-guest iSCSI software initiator, or CIFS/NFS share mounted within the guest operating system). For information on creating backups for these types of guest accessible storage, refer to your backup solution provider or storage hardware vendor for an appropriate solution. 

Disabling VSS

This applies to virtual machines created on ESX 3.5 U2 or later.
 
To disable the VSS driver that is installed VMware tools in ESX 3.5 U2 and higher, use Add/Remove programs within the virtual machine. 

Disabling SYNC

This applies to virtual machines created on ESX 3.5 U2 or prior.
 
To disable SYNC drivers:
  1. Open Device Manager, click View, and select Show hidden devices.
  2. Expand Non-Plug and Play Drivers.
  3. Right-click Sync Driver and select Disable.
  4. Click Yes twice to disable the SYNC driver and restart the virtual machine.
After removing the VSS and SYNC driver you do not have an application consistent backup of your guest operating system. Disabling the quiescing provides only a crash consistent backup of the virtual machine. This is similar to having a host powered off abruptly, then powering it back up, any data that was stored in memory is not saved to disk.
 
If you are running mission critical applications like Exchange, SQL, or Oracle, they require a separate backup process or workaround to ensure application level consistency.
 
vRanger Solution:
 
installing vRanger VSS within database server and doing the LAN-based backup instead of VCB back, and also enable “-noquiesce” switch for vRanger backup job. In this way, you should be able to take the consistency snapshot of database VM for backup. 
 

VMware Service Console Firewall

The service console in ESX 3.0 is protected by an iptables firewall
Use esxcfg-firewall to administer

By default, only services required by VMware Infrastructure are enabled;all other services must be activated by the administrator via the VI Client or CLI
Service ports are opened either by known service name or by individual port number

Opening a port by service name:
# esxcfg-firewall –e smbClient

Opening a port by service name:
# esxcfg-firewall –o 123,udp,out,ntp

VMware iptables Known Services

iptables Known Services

AAMClient*

CIMHttpServer*

CIMHttpsServer*

CIMSLP*

commvaultDynamic

commvaultStatic

ftpClient Continue reading VMware iptables Known Services

CMD – VCBMounter.exe

Vcbmounter can do either image level or file level backups of your VMware ESX servers. Typically, vcbmounter would do the following:  

  • Quiesce the file system on the virtual guest operating system
  • Changes the VM’s disks to snapshot mode & takes the snapshot- ensuring that the current virtual disk is available for backup and any changes are written to the snapshot file
  • For image-level backups, the VMDK is moved to the VCB server then backed up with your backup software. For file level backups, the VMDK is mounted as a directory on your VCB server, then backed up with your backup software.
  • All the while the virtual guest OS continues to function as normal
  • When the backup is complete, the changes in the snapshot file are reintegrated

As you can imagine, the vcbmounter command has a number of command line options.

VMware Consolidated Backup — Virtual Machine Mount Utility
Version 1.1.0 (build-64559)
Copyright (C) 1998-2007 VMware, Inc.  All rights reserved.
Usage:
vcbMounter -h <url> -u <username> [-p <password>] <operation> [<mode>] [<verbosty>]
            <url> := <hostname>[":"<port>] Continue reading CMD – VCBMounter.exe